GENERAL FACILITIES:

Cash withdrawal

Dry cleaning

Luggage storage

Concierge

Elevator

Safety deposit boxes

Laundry service

Daily housekeeping

Shuttle service

Grocery deliveries Additional charge 

Convenience store (on site)

Shared lounge/TV area

Airport shuttle 

Shuttle service (additional charge)

Designated smoking area

Air conditioning

Lift

Smoke-free property

COMPLEMENTARY SERVICES: 

Daily breakfast

 Internet

Daily newspaper

FRONT DESK SERVICES:

Concierge

Baggage storage

Ticket service

Tour desk

Currency exchange

Express check-in/out

24-hour front desk

LOBBY:

Sitting area

 Desk

TV

Coffee shop

FACILITIES IN ALL ROOMS:

Air conditioning

Internet access – wireless

Seating area

Balcony/terrace

Ironing facilities

Shower

Blackout curtains

Laptop safe box

Slippers

Coffee/tea maker

Linens

Telephone

Daily housekeeping

Mini bar

Toiletries

Desk

Mosquito net

Towels

Free bottled water

Private entrance

Wake-up service

Hair dryer

Refrigerator

Wi-Fi [free]

In-room safe box

Satellite/cable channels

BATHROOM:

Toilet paper

Towels

Slippers

Private Bathroom

Toilet

Free toiletries

Shower

FOOD:

On-site coffee shop

Chocolate/Cookies 

Fruit 

Bottle of water

Kid-friendly buffet

Kids' meals 

Special diet meals 

Snack bar

Breakfast in the room

Restaurant

Minibar

Tea/Coffee maker

CLEANING SERVICES: 

Daily housekeeping

Suit press Additional charge

Ironing service Additional charge

Dry cleaning Additional charge

Laundry Additional charge

BUSINESS FACILITIES:

Fax

Photocopying 

Business center

Meeting Room

Banquet facilities

INTERNET:

Very fast wi-fi internet inside the rooms

Inside the whole building

ENTERTAINMENT: 

Flat-screen TV

Cable channels

Satellite channels

DVD player

Radio

Telephone

TV

FITNESS CENTER: 

 Fitness

Massage chair

Massage---- Additional charge

Well equiped fitness center

Swimming pool

SECURITY AND SAFETY: 
The hotel is fully equipped with emergency and safety features:

Backup generator

 Smoke detectors

Emergency lights

Powder and chemical extinguishers

First aid boxes

Evacuation plans in rooms

All employees are trained twice a year using the fire extinguisher

Fire extinguishers.

MOST POPULAR SERVICES: The most popular facilities of this hotel are  airport pick up and drop service, breakfast and room service.

POLICIES: The guests have to abide by all the rules of the hotel. the guests cannot do anything which will be against the hotel policy. The guests must have the valid documents with then during the time of check in. 

PAYMENTS: The guests can pay at the hotel by cash, credit card and for the corporate guests by cheque if the hotel has agreement with the company. The hotel may ask for the advance during check in time.

VAT & SERVICE CHARGE:  The guests have to pay vat and service charge according to the hotel policy or rule.

CANCELLATION POLICY:  If the guests want to cancel the booking then the guests have to inform the hotel 72 hours before otherwise 1 night will be charged.

CHECK IN & CHECK OUT TIME:   12 noon.

REQUIRED AT CHECK IN TIME:  Copy of the passport or NID

PARKING: Available

PETS: Pets are not allowed.

CHILDREN: Children are allowed

EXTRA BEDS:  Extra beds are available.

LATE CHECK OUT FACILITY:  The guests can late check out 2 hours after the actual check out time if the rooms are available.

LANGUAGES SPOKEN: Bangla, English and Hindi

IMPORTANT PLACES NEAR THE HOTEL:  

The nearest important places to visit are::

The hotel is inside the city. Restaurants, hotels, shopping malls, markets are very near to this hotel.