• reservation_dhaka@yahoo.com
  • 01732850164


Hotel Details

Soaring high above downtown Sylhet, Maple Service Apartment is an iconic landmark that offers the ultimate luxury in accommodation. Proposing a unique lifestyle experience,the Maple Service Apartment promises to offer nothing less than excellent service. Whether it is business or pleasure that brings you to town, our Apartment address is centrally located to all major tourist attractions. Within 7 mins taxi distance to the top attraction of the city-Hazrat Shahjalal Mazar, our Apartment is the perfect place to call home while discovering the very best this city has to offer. Our room’s chic modern style offers the amenities and style desired by business and leisure guests alike. Decorated to reflect the sophistication with wallpapers in sumptuous textures and crisp white bed linens, it is your sleek hideaway in the city. Rooms of understated elegance feature a generous workstation, crocodile leather sofas, 32-inch flat-screen TV, electronic safe,bed side charging station, coffee maker, and a fully-stocked mini bar. The elegant bathroom features a clean-lined washstand, a combination of Italian granite & tile surfaces and a separate step-in shower . WiFi is accessible for free in the hotel premises. We welcome you to witness our unparalleled luxury .

 

The rate starts from USD 30 net per night. As the rates are changing almost everyday so we are providing the rooms' name. For further information about rate you are requested to contact to us by phone, whatsapp, Imo or email. The hotel has the following rooms:

 

1. Deluxe Double Room

2. Superior King Room

3. Theree Bedroom Apartment

4. Superior Double Room 

( For more information regarding room rate you are requested to contact us by whatsapp on 01732850164 or by email:  reservation_dhaka@yahoo.com) 

   

HOTEL ADDRESS:  Maple Service Apartment, Flat 12/C, Lift 11, Surma Tower, VIP Rd, Sylhet

NUMBER OF ROOMS:                         Rooms

AIRPORT DISTANCE:                           Km (I)

Hotel Facilities

GENERAL FACILITIES:

Cash withdrawal

Dry cleaning

Luggage storage

Concierge

Elevator

Safety deposit boxes

Contactless check-in/out

Food delivery

Smoking area

Currency exchange

Laundry service

Daily housekeeping

Library

Shuttle service

Grocery deliveries Additional charge 

Convenience store (on site)

Shared lounge/TV area

Airport shuttle (free)

Shuttle service (additional charge)

Designated smoking area

Air conditioning

Lift

Smoke-free property

 

COMPLEMENTARY SERVICES: 

Daily breakfast

 Internet

 Airport pick up

Airport drop,

Daily newspaper

 

FRONT DESK SERVICES:

Concierge

Baggage storage

Ticket service

Tour desk

Currency exchange

Express check-in/out

24-hour front desk

 

LOBBY:

Sitting area

 Desk

TV

Coffee shop

 

FACILITIES IN ALL ROOMS:

Air conditioning

Internet access – wireless

Seating area

Balcony/terrace

Ironing facilities

Shower

Blackout curtains

Laptop safe box

Slippers

Coffee/tea maker

Linens

Telephone

Daily housekeeping

Mini bar

Toiletries

Desk

Mosquito net

Towels

Free bottled water

Private entrance

Wake-up service

Hair dryer

Refrigerator

Wi-Fi [free]

In-room safe box

Satellite/cable channels

 

BATHROOM:

Toilet paper

Towels

Slippers

Private Bathroom

Toilet

Free toiletries

Shower

 

FOOD:

On-site coffee shop

Chocolate/Cookies 

Fruit 

Bottle of water

Kid-friendly buffet

Kids' meals 

Special diet meals 

Snack bar

Breakfast in the room

Restaurant

Minibar

Tea/Coffee maker

 

CLEANING SERVICES: 

Daily housekeeping

Suit press Additional charge

Ironing service Additional charge

Dry cleaning Additional charge

Laundry Additional charge

 

BUSINESS FACILITIES:

Fax

Photocopying 

Business center

Meeting Room

Banquet facilities

 

INTERNET:

Very fast wi-fi internet inside the rooms

Inside the whole building

 

ENTERTAINMENT: 

Flat-screen TV

Cable channels

Satellite channels

DVD player

Radio

Telephone

TV

 

FITNESS CENTER: 

 Fitness

Massage chair

Massage---- Additional charge

well equiped fitness center

 

SECURITY AND SAFETY: 
The hotel is fully equipped with emergency and safety features:

Backup generator

 Smoke detectors

Emergency lights

Powder and chemical extinguishers

First aid boxes

Evacuation plans in rooms

All employees are trained twice a year using the fire extinguisher

Fire extinguishers.

 

MOST POPULAR SERVICES: The most popular facilities of this hotel are  airport pick up and drop service, breakfast and room service.

POLICIES: The guests have to abide by all the rules of the hotel. the guests cannot do anything which will be against the hotel policy. The guests must have the valid documents with then during the time of check in. 

PAYMENTS: The guests can pay at the hotel by cash, credit card and for the corporate guests by cheque if the hotel has agreement with the company. The hotel may ask for the advance during check in time.

VAT & SERVICE CHARGE:  The guests have to pay vat and service charge according to the hotel policy or rule.

CANCELLATION POLICY:  If the guests want to cancel the booking then the guests have to inform the hotel 72 hours before otherwise 1 night will be charged.

CHECK IN & CHECK OUT TIME:   12 noon.

REQUIRED AT CHECK IN TIME:  Copy of the passport or NID

PARKING: Available

PETS: Pets are not allowed.

CHILDREN: Children are allowed

EXTRA BEDS:  Extra beds are available.

LATE CHECK OUT FACILITY:  The guests can late check out 2 hours after the actual check out time if the rooms are available.

LANGUAGES SPOKEN: Bangla, English and Hindi

IMPORTANT PLACES NEAR THE HOTEL:  

The nearest important places to visit are::

Restaurant Mohanagor Restaurant--0.1 km

Restaurant Surma Cooling Corner & First Food---0.1 km

Restaurant Nobanno restaurant---1 km

Osmani International Airport----9 km

Map

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