GENERAL FACILITIES:

Dry cleaning

Luggage storage

Concierge

Elevator

Safety deposit boxes

Contactless check-in/out

Smoking area

Currency exchange

Laundry service

Daily housekeeping

Shuttle service

Convenience store (on site)

Shared lounge/TV area

Airport shuttle 

Shuttle service 

Designated smoking area

Air conditioning

Smoke-free property

COMPLEMENTARY SERVICES: 

Daily breakfast

Daily newspaper

Fast wi-fi internet

FRONT DESK SERVICES:

Concierge

Baggage storage

Ticket service

Tour desk

Currency exchange

Express check-in/out

24-hour front desk

LOBBY:

Sitting area

 Desk

TV

Coffee shop

FACILITIES IN ALL ROOMS:

Air conditioning

Internet access – wireless

Seating area

Balcony/terrace

Ironing facilities

Shower

Blackout curtains

Laptop safe box

Slippers

Coffee/tea maker

Linens

Telephone

Daily housekeeping

Mini bar

Toiletries

Desk

Mosquito net

Towels

Free bottled water

Private entrance

Wake-up service

Hair dryer

Refrigerator

Wi-Fi [free]

In-room safe box

Satellite/cable channels

BATHROOM:

Toilet paper

Towels

Slippers

Private Bathroom

Toilet

Free toiletries

Shower

FOOD:

On-site coffee shop

Chocolate/Cookies 

Fruit 

Bottle of water

Snack bar

Breakfast in the room

Restaurant

Minibar

Tea/Coffee maker

CLEANING SERVICES: 

Daily housekeeping

Suit press Additional charge

Ironing service Additional charge

Dry cleaning Additional charge

Laundry Additional charge

BUSINESS FACILITIES:

Fax

Photocopying  

Business center

Meeting room

Banquet facilities

INTERNET:

Wi-fi inside the room

Inside the whole building

ENTERTAINMENT: 

Flat-screen TV

Cable channels

Satellite channels

DVD player

Radio

Telephone

TV

FITNESS CENTER: 

Fitness

Massage Additional charge

Fitness cente

Well equiped gym

SECURITY AND SAFETY: 

The hotel is fully equipped with emergency and safety features:

Backup generator

 Smoke detectors

Emergency lights

Powder and chemical extinguishers

First aid boxes

Evacuation plans in rooms

All employees are trained twice a year using the fire extinguishe

Fire extinguishers.

MOST POPULAR SERVICES: The most popular facilities of this hotel are car rental, breakfast and room service.

POLICIES: The guests have to abide by all the rules of the hotel. the guests cannot do anything which will be against the hotel policy. The guests must have the valid documents with then during the time of check in. 

PAYMENTS: The guests can pay at the hotel by cash, credit card and for the corporate guests by cheque if the hotel has agreement with the company. The hotel may ask for advance during the time of check in.

VAT & SERVICE CHARGE:  The guests have to pay vat and service charge according to the hotel policy or rule.

CANCELLATION POLICY:  If the guests want to cancel the booking then the guests have to inform the hotel 72 hours before otherwise 1 night will be charged.

CHECK IN & CHECK OUT TIME:   12 noon.

REQUIRED AT CHECK IN TIME:  Copy of the passport or NID

PARKING: Available

PETS: Pets are not allowed.

CHILDREN: Children are allowed

EXTRA BEDS:  Extra beds are available.

LATE CHECK OUT FACILITY:  The guests can late check out 2 hours after the actual check out time if the rooms are available.

LANGUAGES SPOKEN: Bangla, English and Hindi

IMPORTANT PLACES NEAR THE HOTEL:  

The hotel is in the heart of the city. The nearest important places to visit are:

Baitul Falah (Jamiatul Falah) - 28 min walk

Shishu Park - 36 min walk

Court Building - 40 min walk

Shrine of Baizid Bostami - 3.5 mi / 5.6 km

Ethnological Museum - 3.6 mi / 5.8 km

Wali Khan Mosque - 3 min walk

Chandanpura Mosque - 13 min walk

AnderKilla Mosque (Jumma Mosque) - 27 min walk

Mini Bangladesh - 27 min walk

Karnaphuli Shishu Park - 4 mi / 6.5 km

Foy's Lake - 4.1 mi / 6.6 km

Chittagong---Shah Amanat Intl - 78 min drive